Terms and conditions

Gift card - Zalando - Croatia

+ **Multiple** Gift Cards can be used for one single order until **a maximum amount of 200,00 EUR** is reached. + **The maximum value of Gift Cards that can be used per calendar month is limited to 5,000 EUR. The maximum value of Gift Cards that can be connected to your customer account per calendar month is limited to 5,000 EUR.** + Gift Cards apply to all fashion items **excluding e.g. beauty products and electronics**. **Details can be found here** https://www.zalando.hr/faq/Vouchers/za-sto-mogu-iskoristiti-svoj-giftcard.html + It is not possible to exchange the Gift Card for cash in the case of loss or damage. + If you cancel your order or return your items that were ordered with your Gift Card credit, the value will be transferred back to your Zalando account as credit. + It is unfortunately not possible to redeem your Gift Card credit retrospectively. The purchase of the voucher itself cannot be exchanged or refunded. + The Zalando Gift Cards are not e-money but an unregulated value credit. This means that neither the statutory protection for e-money applies and there is no right to redeem for cash. + If you have any questions, please refer to our FAQs at zalando.hr/faq and you will find the full Ts & Cs at zalando.hr/terms-giftcards **HOW TO REDEEM YOUR GIFT CARD** 1. Log into your account at zalando.hr or in the Zalando app. 2. Enter your gift voucher code in the 'My Vouchers' section. The amount will be instantly credited to your account. 3. Alternatively, you can enter the voucher code directly at the checkout stage in the voucher code field. 4. If you do not use the complete voucher value all at once, the remaining value will be credited to your Zalando account.

Do you need more information? Please send an email to helpdesk@vouchersdepot.com