Terms and conditions

Gift Card - TUI - United Kingdom

Your TUI Gift Card can be used as full or part payment for travel products at all TUI Stores (excluding ROI), tui.co.uk, firstchoice.co.uk, and crystalski.co.uk. For website and app transactions, your gift card must have sufficient funds to cover the initial payment due when booking your holiday. Once the booking has been made further gift card payments can be applied using the myTUI account functionality on the website 2. The gift card can’t be used as payment, or exchanged for travel money-related products, including currency or prepaid cards. 3. The gift card can’t be exchanged for cash or to purchase another gift card. 4. Gift cards can’t be refunded. 5. If you are using your gift card in a TUI store – Please make sure you have the gift card ready to present to one of our Travel Experts. 6. Gift cards will have an expiry date of a minimum of 3 years from the date of purchase. For digital gift cards the expiry date will be displayed with your digital gift card details.After expiry the funds will be lost without any right for you to claim a refund. 7. If you do not use all your gift card balance at one time, you can use this against future transactions until the expiry date. 8. The maximum card balance allowed at any one time is £1,500. 9. The minimum card balance to activate your gift card is £10.00. 10. TUI reserves the right to cancel any gift card if we suspect fraud or misuse or unauthorised transactions. 11. By activating and/or redeeming a TUI gift card you accept and agree to these terms and conditions. 12. The gift card must be treated as cash, and the balance can’t be refunded if it’s lost, stolen or destroyed. 13. You can find your balance in-store or online. 14. Your gift card can’t be used in the Republic of Ireland. 15. TUI Travel Gift Cards are not covered by ABTA’s scheme of financial protection. 16. TUI reserve the right to change these terms and conditions at any time (e.g. to change the scope of the gift card service, notify of the services withdrawal or in the event of circumstances beyond its control). Reasonable notice of such changes will be given where possible. For full Terms and Conditions please visit www.tui.co.uk/giftcard

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